Cancellation Policy - Grounded Wellness

A Comprehensive Cancellation Policy for Your Peace of Mind

Thank you for choosing 309 Yoga at Grounded Wellness as your trusted health partner. To ensure smooth operations and provide the best experience for all our valued clients, we have established a comprehensive cancellation policy. This policy outlines our terms and conditions regarding class cancellations, refunds, and related matters. Please read this policy carefully to familiarize yourself with our procedures. Should you have any questions, feel free to contact our friendly team for assistance.

1.Booking Cancellation

At 309 Yoga, we understand that unforeseen circumstances can arise. If you need to cancel a class booking, please notify us at least 24 hours in advance. This allows us to offer your spot to another client who may be on our waiting list. We kindly request your cooperation in respecting this time frame, as it allows us to maintain our class schedules efficiently.

2. Late Cancellations

In the event of a late cancellation, meaning it occurs within 24 hours of the scheduled class time, we will be unable to issue a refund. However, we understand that emergencies happen, and we encourage you to reach out to our team if you find yourself in such a situation. We'll do our best to accommodate your needs and find a suitable solution.

3. No-Show Policy

Your time is important, and so is the time of our instructors and fellow clients. If you fail to attend a scheduled class without cancelling or notifying us in advance, it will be considered a "no-show." In such cases, we are unable to offer refunds or credits. To ensure fairness and a great experience for all, we kindly ask that you honor your commitments and respect our instructors' efforts.

4. Refunds and Credits

Our goal at 309 Yoga is to provide exceptional value to our clients. While no refunds are available for late cancellations or no-shows, we do offer the option to receive credits for future classes. These credits can be applied to any upcoming class of your choice, within a specified timeframe. We believe this policy strikes a balance between respecting our clients' commitment and understanding unexpected circumstances that may arise.

5. Special Circumstances

We understand that special circumstances can occur, such as medical emergencies or unforeseen travel issues. If you find yourself in such a situation, please contact our team directly to discuss your options. We're here to support you and will do our best to find a suitable resolution.

6. Class Changes and Cancellations by Grounded Wellness

While we strive to maintain a consistent class schedule, there may be instances where we need to change or cancel a class. Such instances are rare, but if they occur, we will notify affected clients promptly. In the case of class cancellations on our end, we offer the choice of rescheduling to a different class or receiving a full refund. Our priority is always to provide a positive experience, and we appreciate your understanding in such situations.

7. Feedback and Suggestions

At 309 Yoga, we value your feedback. If you have any suggestions or comments regarding our cancellation policy or any other aspect of our services, please don't hesitate to reach out. We believe your input helps us continually improve and provide the best possible experience for our clients.

Commit to a Smooth Experience with Our Cancellation Policy

In summary, our cancellation policy at Grounded Wellness is designed to ensure fairness, maximize efficiency, and maintain a positive experience for all our clients. By honoring your commitments and adhering to our guidelines, you help us create a supportive environment where everyone can enjoy the benefits of yoga and wellness. If you have any further questions or require assistance, please contact our team. We can't wait to see you on the mat at 309 Yoga!

Stuart Lombard

Cancellation policy is a great way to ensure fairness and organization ? It's important to have clear guidelines for class cancellations and refunds to avoid any confusion. Thank you for prioritizing our peace of mind at Grounded Wellness! ?‍♀️

Joseph Fiore

The cancellation policy underlines the commitment to a smooth and considerate client experience. It's great to know that such attention to detail is in place.

Oscar Kedziorek

The cancellation policy is a crucial aspect of ensuring that all clients receive the best care. Transparency and clarity are key, and it's evident here.

Eric Dale

Thank you for outlining a clear and fair cancellation policy. It's an important aspect of managing appointments and ensuring a positive experience for all clients.

Dj Ferrara

The cancellation policy is a crucial aspect of ensuring that all clients receive the best care. Transparency and clarity are key, and it's evident here.

Charlene Govender

Great policy! ?

Amey Gogate

The 24-hour notice requirement helps in managing appointment schedules effectively for all clients. It's a considerate policy. ?

Ronnie Steele

The cancellation policy emphasizes the importance of respecting everyone's time and ensuring fairness for all clients. It's well-communicated and thoughtful.

David England

I understand the importance of respecting practitioners' time. The 24-hour notice requirement seems fair and reasonable.

Marianna Limas

A well-structured cancellation policy demonstrates a high level of professionalism and consideration for the needs of all clients. It sets a positive tone for interactions here.

Mitch Elmore

The cancellation policy reflects a dedication to fairness and balance, ensuring that both clients and practitioners are respected. Well-thought-out approach!

Luis Santos

Thank you for prioritizing the needs of all your clients. The cancellation policy reflects a commitment to delivering exceptional service and care.

Mike Stanton

The cancellation policy is an essential part of ensuring a positive experience for all clients. Thank you for the transparency and understanding!

Gamble

The cancellation policy shows a genuine commitment to creating a positive and fair environment for all. It's a testament to the values upheld at Grounded Wellness.

Michael Zang

The 24-hour notice requirement is reasonable and considerate, allowing for smooth operations while respecting the needs of all clients. Well done!

Warren Wysocki

Maintaining a clear and fair cancellation policy is important for the smooth functioning of any wellness center. Thank you for sharing this information.

Alexandra Duarte

I'm glad to see that Grounded Wellness values open communication and encourages reaching out with any concerns. It fosters a supportive environment.

Joanne Murphy

The cancellation policy reflects a commitment to providing exceptional service and accommodating the needs of all clients. It's a positive reflection on Grounded Wellness.

Jake Burby

The cancellation policy emphasizes the importance of respecting everyone's time and ensuring fairness for all clients. It's well-communicated and thoughtful.

Noreen Vincent

The cancellation policy communicates a commitment to providing quality service and accommodating the needs of all clients. It's a testament to professionalism.

Richard Reichow

Transparency about the cancellation policy is important, and it seems that Grounded Wellness has taken great care to communicate this effectively. Well done!

Ping Chueng

The cancellation policy shows a commitment to transparency and fairness, creating a positive environment for all clients. It's appreciated!

Gary Zaccagnini

The cancellation policy reflects a commitment to maintaining a professional and respectful environment for all clients. It's a key component of a trusted wellness center.

Kevin Ignore

The cancellation policy provides a clear understanding of the expectations for managing appointments. It's a sign of a well-organized and considerate operation.

Stephen Raich

The cancellation policy reflects a commitment to maintaining a professional and respectful environment for all clients. It's a key component of a trusted wellness center.

Jennifer Bowdich

The cancellation policy is a clear indication of the professionalism and dedication at Grounded Wellness. It's evident that client care is a top priority here.

Jen Wagenaar

The cancellation policy provides a clear framework for managing appointments and shows consideration for both clients and practitioners. Well done!

Breann Harper

The cancellation policy provides a clear understanding of the expectations for managing appointments. It's a sign of a well-organized and considerate operation.

Michael Cebry

I appreciate the reminder to reach out with any questions or concerns. It's reassuring to know that support is readily available when needed.

Christian Owner

The cancellation policy communicates a commitment to providing quality service and accommodating the needs of all clients. It's a testament to professionalism.

Jeff Adams

It's good to see a comprehensive cancellation policy in place. It's a reflection of the dedication to providing the best service and experience for all clients.

Valery Fuzeau

Transparency in the cancellation policy is crucial for ensuring a positive and respectful environment for all clients. It's impressive to see such care in communicating this information.

Aniket Umekar

A well-communicated cancellation policy is essential for creating a positive and respectful environment for all clients. It's good to see this emphasis.

Lee Unterwegner

The cancellation policy demonstrates a keen understanding of maintaining balance and fairness in client-practitioner interactions. It's great to see such attention to detail.

Kodey Kern

I appreciate the reminder to notify in advance. It's a good practice for maintaining smooth operations and offering the best service to everyone.

Luis Llobera

Thank you for outlining the cancellation policy with clarity and consideration. It's a testament to the care and thoughtfulness at Grounded Wellness.

Irais Pino

The cancellation fee seems like a fair way to compensate practitioners for their dedication and preparation. It's good to have clarity on this.

Claudia Silva

Thank you for the reminder to communicate any concerns regarding the cancellation policy. It's reassuring to know that support is available and valued.

Ana Dunigan

The cancellation policy reflects a commitment to providing exceptional service and accommodating the needs of all clients. It's a positive reflection on Grounded Wellness.

Siaed

I appreciate the efforts to ensure a well-structured cancellation policy that upholds fairness and respect for everyone involved. It's evident in this policy.

Dc Summers

I appreciate the clear and considerate approach to the cancellation policy. It's evident that Grounded Wellness values transparency and fairness.

Kyung Lee

The cancellation policy illustrates the commitment to an efficient and respectful client-practitioner relationship. It's well-thought-out and considerate.

Mary Temple

I appreciate the efforts to make the cancellation policy clear and fair for everyone involved. It sets a positive tone for the client-practitioner relationship.

Marla Mosser

It's good to see a comprehensive cancellation policy in place. It's a reflection of the dedication to providing the best service and experience for all clients.

Diane Bullington

The cancellation policy reflects a dedication to maintaining a smooth and efficient operation for the benefit of all clients. It's great to see such care and attention to detail.

Christine Kang

Transparency in the cancellation policy is crucial for ensuring a positive and respectful environment for all clients. It's impressive to see such care in communicating this information.

Chikale

The cancellation policy demonstrates a keen understanding of maintaining balance and fairness in client-practitioner interactions. It's great to see such attention to detail.

Hao Luo

I appreciate the transparency and fairness in the cancellation policy. It's important for establishing trust and clarity in client-practitioner interactions.

Paul Leverington

The cancellation policy reflects a dedication to maintaining a smooth and efficient operation for the benefit of all clients. It's great to see such care and attention to detail.

Shakib El-Qasem

A comprehensive cancellation policy demonstrates a commitment to professionalism and respect for everyone's time. Thank you for outlining the details.

Finn Christo

I appreciate the reminder to notify in advance and understand the importance of keeping schedules organized. It benefits everyone!

Oli Perron

The cancellation policy is a clear demonstration of the thoughtfulness and professionalism at Grounded Wellness. Thank you for providing this level of detail.

Daisy Olivo

The cancellation policy reflects a dedication to maintaining fairness and providing the best experience for all clients. It's a sign of professionalism.

Fazil Kadir

I appreciate the transparency and fairness in the cancellation policy. It's important for establishing trust and clarity in client-practitioner interactions.

Helena Laukko

Thank you for the reminder to communicate any concerns regarding the cancellation policy. It's reassuring to know that support is available and valued.

Halle Smith

Thank you for providing clarity and fairness in the cancellation policy. It's reassuring to know that such attention is given to ensuring a positive experience for all.

Abdul Faiz

The cancellation policy provides a clear framework for managing appointments and shows consideration for both clients and practitioners. Well done!

Jerry Phillips

It's good to know that the cancellation policy aims to ensure the best experience for all clients. It highlights the dedication to excellence!

Babett Schultze

The cancellation policy is a clear indication of the professionalism and dedication at Grounded Wellness. It's evident that client care is a top priority here.

Michelle Forszt

A well-structured cancellation policy ensures fairness and consideration for all clients. It's evident that this has been carefully thought out and articulated.

Pete Miller

The cancellation policy reflects a dedication to fairness and balance, ensuring that both clients and practitioners are respected. Well-thought-out approach!

Andrea Sioli

I appreciate the consideration for the cancellation policy. It shows that you value both your clients and your practitioners' time and effort.

Julie Choi

Thank you for providing a well-structured cancellation policy that ensures fairness and consideration for all clients. It's a key aspect of maintaining a positive client-practitioner relationship.

Erin Gulden

The cancellation policy highlights a dedication to managing appointments with care and respect for everyone's time. It's great to see such attention to detail.

Melissa Reynolds

Thank you for providing a well-structured cancellation policy that ensures fairness and consideration for all clients. It's a key aspect of maintaining a positive client-practitioner relationship.

Jim Dziatkowicz

A well-structured cancellation policy demonstrates a high level of professionalism and consideration for the needs of all clients. It sets a positive tone for interactions here.

Daniel Feldman

Thank you for the reminder to reach out with any questions or concerns. It's reassuring to know that support is readily available when needed.

Harold Shumate

It's great to see a cancellation policy that allows for flexibility while also ensuring fairness and consideration for all clients. Thank you for the transparency!

Paul Tomasik

Understanding the 24-hour notice requirement is important for managing everyone's time effectively. It's a considerate policy that benefits all clients.

Scott Wild

The 24-hour notice requirement is reasonable and considerate, allowing for smooth operations while respecting the needs of all clients. Well done!

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