Cancellation Policy - Grounded Wellness

Dec 19, 2021

A Comprehensive Cancellation Policy for Your Peace of Mind

Thank you for choosing 309 Yoga at Grounded Wellness as your trusted health partner. To ensure smooth operations and provide the best experience for all our valued clients, we have established a comprehensive cancellation policy. This policy outlines our terms and conditions regarding class cancellations, refunds, and related matters. Please read this policy carefully to familiarize yourself with our procedures. Should you have any questions, feel free to contact our friendly team for assistance.

1.Booking Cancellation

At 309 Yoga, we understand that unforeseen circumstances can arise. If you need to cancel a class booking, please notify us at least 24 hours in advance. This allows us to offer your spot to another client who may be on our waiting list. We kindly request your cooperation in respecting this time frame, as it allows us to maintain our class schedules efficiently.

2. Late Cancellations

In the event of a late cancellation, meaning it occurs within 24 hours of the scheduled class time, we will be unable to issue a refund. However, we understand that emergencies happen, and we encourage you to reach out to our team if you find yourself in such a situation. We'll do our best to accommodate your needs and find a suitable solution.

3. No-Show Policy

Your time is important, and so is the time of our instructors and fellow clients. If you fail to attend a scheduled class without cancelling or notifying us in advance, it will be considered a "no-show." In such cases, we are unable to offer refunds or credits. To ensure fairness and a great experience for all, we kindly ask that you honor your commitments and respect our instructors' efforts.

4. Refunds and Credits

Our goal at 309 Yoga is to provide exceptional value to our clients. While no refunds are available for late cancellations or no-shows, we do offer the option to receive credits for future classes. These credits can be applied to any upcoming class of your choice, within a specified timeframe. We believe this policy strikes a balance between respecting our clients' commitment and understanding unexpected circumstances that may arise.

5. Special Circumstances

We understand that special circumstances can occur, such as medical emergencies or unforeseen travel issues. If you find yourself in such a situation, please contact our team directly to discuss your options. We're here to support you and will do our best to find a suitable resolution.

6. Class Changes and Cancellations by Grounded Wellness

While we strive to maintain a consistent class schedule, there may be instances where we need to change or cancel a class. Such instances are rare, but if they occur, we will notify affected clients promptly. In the case of class cancellations on our end, we offer the choice of rescheduling to a different class or receiving a full refund. Our priority is always to provide a positive experience, and we appreciate your understanding in such situations.

7. Feedback and Suggestions

At 309 Yoga, we value your feedback. If you have any suggestions or comments regarding our cancellation policy or any other aspect of our services, please don't hesitate to reach out. We believe your input helps us continually improve and provide the best possible experience for our clients.

Commit to a Smooth Experience with Our Cancellation Policy

In summary, our cancellation policy at Grounded Wellness is designed to ensure fairness, maximize efficiency, and maintain a positive experience for all our clients. By honoring your commitments and adhering to our guidelines, you help us create a supportive environment where everyone can enjoy the benefits of yoga and wellness. If you have any further questions or require assistance, please contact our team. We can't wait to see you on the mat at 309 Yoga!

Stuart Lombard
Cancellation policy is a great way to ensure fairness and organization 👍 It's important to have clear guidelines for class cancellations and refunds to avoid any confusion. Thank you for prioritizing our peace of mind at Grounded Wellness! 💆‍♀️
Nov 11, 2023
Joseph Fiore
The cancellation policy underlines the commitment to a smooth and considerate client experience. It's great to know that such attention to detail is in place.
Nov 5, 2023
Oscar Kedziorek
The cancellation policy is a crucial aspect of ensuring that all clients receive the best care. Transparency and clarity are key, and it's evident here.
Oct 26, 2023
Eric Dale
Thank you for outlining a clear and fair cancellation policy. It's an important aspect of managing appointments and ensuring a positive experience for all clients.
Oct 24, 2023
Dj Ferrara
The cancellation policy is a crucial aspect of ensuring that all clients receive the best care. Transparency and clarity are key, and it's evident here.
Oct 21, 2023
Charlene Govender
Great policy! 👍
Oct 12, 2023
Amey Gogate
The 24-hour notice requirement helps in managing appointment schedules effectively for all clients. It's a considerate policy. 😊
Oct 2, 2023
Ronnie Steele
The cancellation policy emphasizes the importance of respecting everyone's time and ensuring fairness for all clients. It's well-communicated and thoughtful.
Sep 26, 2023
David England
I understand the importance of respecting practitioners' time. The 24-hour notice requirement seems fair and reasonable.
Sep 22, 2023
Marianna Limas
A well-structured cancellation policy demonstrates a high level of professionalism and consideration for the needs of all clients. It sets a positive tone for interactions here.
Sep 8, 2023
Mitch Elmore
The cancellation policy reflects a dedication to fairness and balance, ensuring that both clients and practitioners are respected. Well-thought-out approach!
Sep 1, 2023
Luis Santos
Thank you for prioritizing the needs of all your clients. The cancellation policy reflects a commitment to delivering exceptional service and care.
Aug 2, 2023
Mike Stanton
The cancellation policy is an essential part of ensuring a positive experience for all clients. Thank you for the transparency and understanding!
Jul 30, 2023
Gamble
The cancellation policy shows a genuine commitment to creating a positive and fair environment for all. It's a testament to the values upheld at Grounded Wellness.
Jul 25, 2023
Michael Zang
The 24-hour notice requirement is reasonable and considerate, allowing for smooth operations while respecting the needs of all clients. Well done!
Jul 19, 2023
Warren Wysocki
Maintaining a clear and fair cancellation policy is important for the smooth functioning of any wellness center. Thank you for sharing this information.
Jul 16, 2023
Alexandra Duarte
I'm glad to see that Grounded Wellness values open communication and encourages reaching out with any concerns. It fosters a supportive environment.
May 17, 2023
Joanne Murphy
The cancellation policy reflects a commitment to providing exceptional service and accommodating the needs of all clients. It's a positive reflection on Grounded Wellness.
May 8, 2023
Jake Burby
The cancellation policy emphasizes the importance of respecting everyone's time and ensuring fairness for all clients. It's well-communicated and thoughtful.
May 3, 2023
Noreen Vincent
The cancellation policy communicates a commitment to providing quality service and accommodating the needs of all clients. It's a testament to professionalism.
Apr 18, 2023
Richard Reichow
Transparency about the cancellation policy is important, and it seems that Grounded Wellness has taken great care to communicate this effectively. Well done!
Apr 11, 2023
Ping Chueng
The cancellation policy shows a commitment to transparency and fairness, creating a positive environment for all clients. It's appreciated!
Apr 2, 2023
Gary Zaccagnini
The cancellation policy reflects a commitment to maintaining a professional and respectful environment for all clients. It's a key component of a trusted wellness center.
Mar 3, 2023
Kevin Ignore
The cancellation policy provides a clear understanding of the expectations for managing appointments. It's a sign of a well-organized and considerate operation.
Feb 15, 2023
Stephen Raich
The cancellation policy reflects a commitment to maintaining a professional and respectful environment for all clients. It's a key component of a trusted wellness center.
Feb 6, 2023
Jennifer Bowdich
The cancellation policy is a clear indication of the professionalism and dedication at Grounded Wellness. It's evident that client care is a top priority here.
Feb 5, 2023
Jen Wagenaar
The cancellation policy provides a clear framework for managing appointments and shows consideration for both clients and practitioners. Well done!
Jan 26, 2023
Breann Harper
The cancellation policy provides a clear understanding of the expectations for managing appointments. It's a sign of a well-organized and considerate operation.
Jan 3, 2023
Michael Cebry
I appreciate the reminder to reach out with any questions or concerns. It's reassuring to know that support is readily available when needed.
Dec 30, 2022
Christian Owner
The cancellation policy communicates a commitment to providing quality service and accommodating the needs of all clients. It's a testament to professionalism.
Dec 28, 2022
Jeff Adams
It's good to see a comprehensive cancellation policy in place. It's a reflection of the dedication to providing the best service and experience for all clients.
Dec 22, 2022
Valery Fuzeau
Transparency in the cancellation policy is crucial for ensuring a positive and respectful environment for all clients. It's impressive to see such care in communicating this information.
Dec 1, 2022
Aniket Umekar
A well-communicated cancellation policy is essential for creating a positive and respectful environment for all clients. It's good to see this emphasis.
Nov 29, 2022
Lee Unterwegner
The cancellation policy demonstrates a keen understanding of maintaining balance and fairness in client-practitioner interactions. It's great to see such attention to detail.
Nov 2, 2022
Kodey Kern
I appreciate the reminder to notify in advance. It's a good practice for maintaining smooth operations and offering the best service to everyone.
Oct 21, 2022
Luis Llobera
Thank you for outlining the cancellation policy with clarity and consideration. It's a testament to the care and thoughtfulness at Grounded Wellness.
Oct 21, 2022
Irais Pino
The cancellation fee seems like a fair way to compensate practitioners for their dedication and preparation. It's good to have clarity on this.
Oct 17, 2022
Claudia Silva
Thank you for the reminder to communicate any concerns regarding the cancellation policy. It's reassuring to know that support is available and valued.
Oct 16, 2022
Ana Dunigan
The cancellation policy reflects a commitment to providing exceptional service and accommodating the needs of all clients. It's a positive reflection on Grounded Wellness.
Oct 16, 2022
Siaed
I appreciate the efforts to ensure a well-structured cancellation policy that upholds fairness and respect for everyone involved. It's evident in this policy.
Oct 14, 2022
Dc Summers
I appreciate the clear and considerate approach to the cancellation policy. It's evident that Grounded Wellness values transparency and fairness.
Oct 1, 2022
Kyung Lee
The cancellation policy illustrates the commitment to an efficient and respectful client-practitioner relationship. It's well-thought-out and considerate.
Aug 28, 2022
Mary Temple
I appreciate the efforts to make the cancellation policy clear and fair for everyone involved. It sets a positive tone for the client-practitioner relationship.
Aug 26, 2022
Marla Mosser
It's good to see a comprehensive cancellation policy in place. It's a reflection of the dedication to providing the best service and experience for all clients.
Aug 5, 2022
Diane Bullington
The cancellation policy reflects a dedication to maintaining a smooth and efficient operation for the benefit of all clients. It's great to see such care and attention to detail.
Jul 28, 2022
Christine Kang
Transparency in the cancellation policy is crucial for ensuring a positive and respectful environment for all clients. It's impressive to see such care in communicating this information.
Jul 11, 2022
Chikale
The cancellation policy demonstrates a keen understanding of maintaining balance and fairness in client-practitioner interactions. It's great to see such attention to detail.
Jul 8, 2022
Hao Luo
I appreciate the transparency and fairness in the cancellation policy. It's important for establishing trust and clarity in client-practitioner interactions.
May 28, 2022
Paul Leverington
The cancellation policy reflects a dedication to maintaining a smooth and efficient operation for the benefit of all clients. It's great to see such care and attention to detail.
May 28, 2022
Shakib El-Qasem
A comprehensive cancellation policy demonstrates a commitment to professionalism and respect for everyone's time. Thank you for outlining the details.
May 14, 2022
Finn Christo
I appreciate the reminder to notify in advance and understand the importance of keeping schedules organized. It benefits everyone!
May 9, 2022
Oli Perron
The cancellation policy is a clear demonstration of the thoughtfulness and professionalism at Grounded Wellness. Thank you for providing this level of detail.
May 3, 2022
Daisy Olivo
The cancellation policy reflects a dedication to maintaining fairness and providing the best experience for all clients. It's a sign of professionalism.
Apr 11, 2022
Fazil Kadir
I appreciate the transparency and fairness in the cancellation policy. It's important for establishing trust and clarity in client-practitioner interactions.
Mar 30, 2022
Helena Laukko
Thank you for the reminder to communicate any concerns regarding the cancellation policy. It's reassuring to know that support is available and valued.
Mar 28, 2022
Halle Smith
Thank you for providing clarity and fairness in the cancellation policy. It's reassuring to know that such attention is given to ensuring a positive experience for all.
Mar 21, 2022
Abdul Faiz
The cancellation policy provides a clear framework for managing appointments and shows consideration for both clients and practitioners. Well done!
Mar 16, 2022
Jerry Phillips
It's good to know that the cancellation policy aims to ensure the best experience for all clients. It highlights the dedication to excellence!
Mar 16, 2022
Babett Schultze
The cancellation policy is a clear indication of the professionalism and dedication at Grounded Wellness. It's evident that client care is a top priority here.
Mar 14, 2022
Michelle Forszt
A well-structured cancellation policy ensures fairness and consideration for all clients. It's evident that this has been carefully thought out and articulated.
Mar 13, 2022
Pete Miller
The cancellation policy reflects a dedication to fairness and balance, ensuring that both clients and practitioners are respected. Well-thought-out approach!
Mar 10, 2022
Andrea Sioli
I appreciate the consideration for the cancellation policy. It shows that you value both your clients and your practitioners' time and effort.
Mar 8, 2022
Julie Choi
Thank you for providing a well-structured cancellation policy that ensures fairness and consideration for all clients. It's a key aspect of maintaining a positive client-practitioner relationship.
Mar 8, 2022
Erin Gulden
The cancellation policy highlights a dedication to managing appointments with care and respect for everyone's time. It's great to see such attention to detail.
Feb 26, 2022
Melissa Reynolds
Thank you for providing a well-structured cancellation policy that ensures fairness and consideration for all clients. It's a key aspect of maintaining a positive client-practitioner relationship.
Feb 13, 2022
Jim Dziatkowicz
A well-structured cancellation policy demonstrates a high level of professionalism and consideration for the needs of all clients. It sets a positive tone for interactions here.
Feb 2, 2022
Daniel Feldman
Thank you for the reminder to reach out with any questions or concerns. It's reassuring to know that support is readily available when needed.
Jan 31, 2022
Harold Shumate
It's great to see a cancellation policy that allows for flexibility while also ensuring fairness and consideration for all clients. Thank you for the transparency!
Jan 24, 2022
Paul Tomasik
Understanding the 24-hour notice requirement is important for managing everyone's time effectively. It's a considerate policy that benefits all clients.
Dec 25, 2021
Scott Wild
The 24-hour notice requirement is reasonable and considerate, allowing for smooth operations while respecting the needs of all clients. Well done!
Dec 21, 2021
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